Privacy policy

HERO SUNGLASSES PRIVACY POLICY

This Privacy Policy describes how Hero Sunglasses ("Hero Sunglasses," "we," "us," or "our") collects, uses, and discloses personal information when you use our e-commerce Site ("Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1. Information We Collect

Personal Information: When you use the Site, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

Registration Eligibility Information: When you register for membership on our Site, we may collect images of personal information, such as photo identification and images of oneself to verify the individual’s identity and to determine if the individual meets membership eligibility. These images are not stored or used for any purposes outside of authenticating identity for Site eligibility purposes. If necessary, please redact any sensitive information contained within your image upload files.

Device Information: We may also collect information about the device you use to access the Site, including the device's unique identifier, IP address, browser type, and operating system.

Usage Information: We may collect information about your interactions with the Site, such as the pages you visit, the products you view, and the actions you take.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

-To determine registration eligibility
-To process and fulfill orders
-To communicate with you about your orders and account
-To provide customer support
-To personalize your experience on the Site
-To improve the Site and develop new products and services
-To detect, prevent, and address technical issues
-To comply with legal obligations

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

-With service providers who help us operate the Site and fulfill orders
-With payment processors to facilitate transactions
-With third parties as required by law or to protect our rights
-With your consent

4. Log Files

Hero Sunglasses follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

5. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with the Site and provide you with a personalized experience. You may adjust your browser settings to refuse cookies, but doing so may affect your ability to access certain features of the Site.

7. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Hero Sunglasses. We are not responsible for the privacy practices or content of these third-party sites.

8. CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

-Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
-Request that a business delete any personal data about the consumer that a business has collected.
-Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
-If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@herosunglasses.com.

9. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

-The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
-The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
-The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
-The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
-The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
-The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
-If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@herosunglasses.com

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.